Your responsibilities as a patient

Please take a look at our Practice Charter below:

Patient-Charter-Imeary-Street-Surgery (2)


Next of Kin

Please inform the practice of your next of kin.  This may not necessarily be your closest family member, but could be the person you would like us to contact in case of an emergency or if we were unable to contact you.


Contact details

Please ensure we have your correct contact telephone number in your records.


Cancelling your appointment

Appointment time for our Practice Healthcare Professionals is precious. Waste of appointments by patients not attending without cancelling in sufficient time to offer the appointment to someone else is taken very seriously. The Practice has therefore taken the decision to remove patients who continually abuse our systems. Please phone us on 0191 4563824 to cancel any appointments you cannot attend or alternatively, register for ‘online access’ via the receptionist or downlaod the NHS App and follow the instructions and you can cancel your appointment any time at your convenience via your smart phone, iPad, tablet, laptop, PC or XBox.

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